{"id":168,"date":"2017-02-12T21:07:07","date_gmt":"2017-02-12T21:07:07","guid":{"rendered":"http:\/\/rust.ars-insolitus.com\/?p=168"},"modified":"2017-02-12T21:11:59","modified_gmt":"2017-02-12T21:11:59","slug":"temporary-server-outagehost-migration","status":"publish","type":"post","link":"https:\/\/rust.ars-insolitus.com\/?p=168","title":{"rendered":"Temporary Server Outage\/Host Migration"},"content":{"rendered":"

All,<\/p>\n

After our hosting service continued to pass the buck and refuse to address technical issues with our server, including low performance, missing server functions, crashes, and roll-backs, I indicated that if either information showing that this was not an issue with SurvivalServers.com<\/a> or a resolution to the problems was not delivered by Thursday, that I would be seeking assistance from the Sacramento Better Business Bureau.<\/p>\n

This morning, I was notified by Ryan Pennington, CEO of SurvivalServers.com<\/a> that our service would be terminated immediately and irrevokably due to \u201cunwarranted assumptions\u201d that this was a problem involving SurvivalServers. He did give us a (very) partial refund of our annual hosting fees. This is especially noteworthy as Giina and I have been dealing with him and his team going back to June or July, almost immediately after we opened the server, and in every case, he refused to extend our hosting for lost days that we had paid for, or refunding lost time in any other ways, up to and including simply adding slots to the server, which is a token gesture, at best. Instead, he\u2019s opted to kick us out entirely.<\/p>\n

I\u2019ll have a new server set up and running for us a little later this evening. I\u2019m on my way to dinner at the moment, but as soon as I return, I\u2019ll work on getting funding and will have us back online as fast as possible. I\u2019m very sorry for the delay, everyone!<\/p>\n

Once we\u2019re back up and running, we\u2019ll aim to keep the new wipe from tonight until 2 March, and from there, we\u2019ll work out schedules and whatnot, as I\u2019m unsure which host we\u2019ll have or what services they can offer us.<\/p>\n

More news to you all the moment I get it. We\u2019ll be posting news as it becomes available on the forum.<\/a><\/p>\n

\u2013MDR<\/p>\n<\/body>","protected":false},"excerpt":{"rendered":"